ORDER QUESTIONS | PRODUCT DETAILS | REFUNDS/CANCELATIONS

Frequently Asked Questions

What exactly do you offer?

I help creators and entrepreneurs build standout brands on social media through expert content creation, digital strategy, and graphic design. Whether you’re starting from scratch or refining your presence, I’ll help you attract the right audience and clients with clarity and style.

Who is this for?

This is for personal brands, coaches, creatives, and service providers who are ready to level up their content and brand identity online—but don’t have the time or strategy to do it solo.

What platforms do you focus on?

I specialize in Instagram templates and web banner templates, but the strategy and visuals can be adapted for TikTok, Pinterest, based on your goals and audience.

Can I just hire you to do my content for me?

Yes! I offer done-for-you content creation packages if you’re ready to outsource. From carousels and captions to reels covers and brand kits—I’ve got you.

How long does it take to see results?

Clients often start seeing more engagement, clarity, and confidence in their brand within the first few weeks. Consistency is key, and I help you stay on track.

What services do you offer?

I offer elevated digital brand strategy for entrepreneurs and creators who want a luxe, magnetic online presence. Services include:I offer elevated digital brand strategy for entrepreneurs and creators who want a luxe, magnetic online presence.

Services include:
Custom logos & brand kits
Social media content strategy + design
YouTube Starter Kits (channel branding, thumbnails, and content planning)
1:1 Strategy & Editing/Tutorial Sessions

What is included in a Brand Kit?

A signature Blume Lumière Brand Kit includes:
Custom logo suite (primary, alternate, submark)
Curated color palette & font selection
Brand moodboard + visual direction
Canva templates for social & story highlights
Optional: Business card or IG bio graphics






What’s a YouTube Starter Kit?

Perfect for new or rebranding creators. Your kit includes:
Custom YouTube banner
Thumbnail templates (editable in Canva)
Video intro/outro design
Strategy guide for your first 3–5 videos
Content calendar outline + optimization tips

How do I get started?

Book a 1:1 Strategy Session to get started

Deliverables, Refunds/Cancellation Policies

What’s the turnaround time?

I offer ready to customize templates.

However, if you want me to customize a logo, banner, etc. for you, the timelines can vary by project. Be sure to book a session to discuss timelines.

Refund Policy

All payments—whether deposits or full amounts—are non-refundable. This is because time, energy, and creative direction are invested from the moment your booking is secured.

Session Cancellation Policy

We understand that life happens. If you need to cancel or reschedule:
Please notify us at least 24 hours before your session date.